It was only the other day I was booking
a Delhi Kuala Lumpur Kota Bharu flight and the price for a flight leaving on
Thursday and returning on Sunday and the price shown was Rs. 39,900.00. The next
morning when I sat in front of my computer with my credit card to do the
booking the new price was Rs. 49,700.00! Almost ten thousand rupees extra after
12 hours.....what is going on? And this happens all the time; in fact airfares
are less reliable than the weather in London disrupting the ICC World Cup
Cricket matches one after the other.
The model for airline pricing is that,
in a perfect world, fares start relatively low and gradually increase. The
airline would like to reach a price climax in the last few days before
departure. The few remaining seats should be sold at for sky-high fares, on the
basis that anyone booking in the final days is really keen to travel and
therefore price-insensitive. But alas, this is not a perfect world!
As it turns out, there is a reason why
flight prices seemingly change every few minutes and it’s not to benefit our
pocketbooks. It’s something called yield management. Yield Management is a variable pricing strategy used to control
flight prices. There are three distinct components of yield management: pricing
strategy, availability control and control of
inventory. And each one of these contributes to the flight price changes
that we see when we are trying to find the best plane ticket price. Confused?
Don’t worry. You are not the only one, but I’ve simplified things for you
below, so all you need to do is remember a few easy tips to get that great
flight price when it drops!
Pricing strategy
The pricing strategy of yield management
is all about maximizing profits based on customer need. We know that those
considered to be leisure fliers (families planning for a vacation, someone
booking a ticket to attend their cousins’ wedding next summer) are looking for
a good deal, and are very unlikely to pay full price for their ticket. Thus,
the customer is charged an amount that’s less than full price in exchange for
them booking in advance. Similarly, airlines are aware that business travellers
will pay more money to book at the last minute because it’s likely that they
are purchasing the ticket out of necessity. Therefore, they are charged full
price.
Availability control
The availability control portion of
yield management is all about controlling the available product — in this case,
airline seats. If airlines are selling 200 seats for a flight, they use
availability control to determine how many seats to sell at leisure fare and
how many at full price. This determines which seats are available to which
crowd. And they use their knowledge of their target audiences (i.e. the fact
that leisure travellers book in advance and business travellers book
last-minute) to determine when to price these tickets accordingly. So, a Delhi
– Mumbai flight will not have many leisure fare seats but a Delhi – Goa flight
will.
Control of inventory
Control of inventory is the simple
concept of accurately controlling (and utilizing) the availability of the
logistical components that is needed to actually run a flight. These components
include aircrafts, employees and flights. Control of inventory ensures that
these things are maintained and available to be used by the consumers that
purchase them. So when suddenly Sahara or Kingfisher or Jet disappears the
inventory is strained and the airfares shoot up!
Airlines have a firm sales trend, which
simplistically might involve selling 10 per cent every month before departure.
If tickets are selling “above trend”, i.e. too fast, the fare goes up; all too
often, though, the fares are below trend and the fare goes down. But the closer
to departure, the twitchier the airlines become. As you know, once a plane
departs with an empty seat, that is potential revenue which has gone forever.
If this seems incredibly confusing to
you spend some time to understand it because the good news is that you
can totally use this to your advantage! And using it to your
advantage does not require expert-level knowledge of pricing controls and
strategies. This is because based on these strategies, and data compiled and
analyzed by people far more intelligent than me and you, we know the following
tips and tricks that can help ensure you get the best flight prices possible:
When to book your ticket? Avoid booking flights on…
Thursdays as
this tend to be when markups are posted, likely due to the increased traffic on
the weekend. Some experts say that you can see as much as Rs. 700 added to a
ticket price on Thursday.
Speaking of the weekend, it’s also best to avoid booking over them as well. The weekends
are typically not actively monitored by airline staff but instead are
automated. This means that when cheap flight tickets are purchased, the
automated software will most likely adjust the remaining tickets to a higher
price to compensate for the loss of profit.
Look instead for cheap flight deals on…
Mondays are
better for prices because the extra seats that weren’t sold over the weekend
are more likely to be discounted.
But if you want even better deals, most
airlines post flight discounts between 15 and 25 percent on Monday nights.
Meaning if you want to get in on these deals, it’s best to book first thing on Tuesday morning.
A few other tips to get better ticket
prices are:
Plan early
Booking flights, hotels and other
transports in advance saves big bucks on the travel cost. Flights are cheaper,
and hotels usually have advance booking offers. The sooner the better tends to be the best way to ensure you get
those cheap international ticket prices. Domestic flights should be booked 6
weeks in advance as booking even before that is not cheaper.
Beginning or end of peak season
Every destination has its own peak
season, so plan accordingly. You should be able to find a sweet spot where the weather's
still great but you're not yet paying the full peak season cost. Flights
to UK and Canada are invariably cheaper in winter and costlier during summer
and spring. A sporting event like Cricket of Football World Cup or Wimbledon or
U.S. Open will act as a catalyst to respective airfares.
Choose dates wisely and be flexible
Keep a range of proposed dates while you
are planning and check booking websites regularly. You may be surprised how
quickly prices can jump or fall. And, if you can, try to fly midweek. Prices are a lot cheaper. The
price difference between flying out on Sunday and Tuesday for both work and
vacation destinations may be quite a bit! So board that flight between Monday
and Thursday and enjoy the weekend at home or in your destination.
Compromise on flight time
Only you will know if saving yourself
money is worth the hassle of getting up at 2am for a pre-dawn flight. For those
willing to do it, the savings can be big. A regular Delhi – Lucknow flight
is costing anywhere between Rs. 3,000 to 7,000 but a 02.30 Hrs Air India flight
costs Rs.1,800 only!
Consider indirect flights
Flights with one or more connections can
sometimes offer a saving. Just like that 2am alarm call, you'll have to decide
if the extra travelling time is worth the cash saving. Once while
travelling from Manchester to Athens and back we found the easy Jet flights
very costly Rs. 29,800 but when we looked for flights to and from other
locations in Greece we found the same easyJet had a flight to and from Thessaloniki
for Rs. 17,400. The newly upgraded rail link means Greece’s second city is only
four hours from the capital – and a worthwhile location in its own right if you
can arrange to spend some time there!
Check flight inclusions
Make sure you're seeing the whole cost
of the journey - taxes, luggage and any other add-ons - when you're planning.
The ticket is often not the only cost... and sometimes not even the most
expensive. Compare carriers and make sure you take all the costs into
consideration before you book.
Subscribe
Many airlines, travel operators and
hotel chains offer special packages and deals for their subscribers. Check
their websites and subscribe. If you can face going through the endless emails,
you may find some great offers in there. Some airlines offer seasonal sales for seat tickets or flash seat
sales and these are really throwaway prices!
Know your baggage specifications
Avoid last minute baggage charges by
checking your baggage weights and measurements in advance. With airlines
increasingly strict about restrictions and keen to charge you extras, this is
an easy way to make sure you don't incur unwanted fees. 30 Kg in
international flights and 15 Kg in domestic flights are permissible in full
fare airlines and for budget carriers you must know the limits specifically.
Travel at night
If you can sleep anywhere, this is a
simple method to save on the cost of a night's accommodation.
Carry your ID cards
If you are a student or a senior
citizen, you might get special prices or even free tickets for certain
activities. Always carry your ID cards to take advantage of these
Beware of trackers!
Airline websites track your cookies,
that means that they know when you’re looking and how often. This allows them
to manipulate the prices you see and avoid offering you lower prices simply
because they know you’re on the hunt for tickets.
When you visit a website, you are of
course observable by the site itself, but you are also observable by
third-party trackers that the site embeds in its code. You might be surprised
to learn that the airlines and travel websites include many of these third-party
trackers. They do so for a variety of reasons, like for advertising, analytics,
and social media. Each third-party tracker
exposes some of your personal information to the company behind it. With so
much data from so many websites, these widespread trackers (and the companies
behind them) can develop extensive individual profiles, which can include
browsing, location, search, and purchase history. Then, these profiles can be
used for anything, including following you around the web with creepy advertising
or hiking the price of the air ticket you are hunting for!
The solution? Search on Skyscanner. This
isn’t your average shameless plug, the Skyscanner app along
with the website is specifically built with that problem in mind. So when you
search you’re actually finding the lowest prices, not the lowest price the
airline wants to give you because they know you’ve searched “flight to Madrid”
21 times in the last three weeks.
Very informative
ReplyDeleteHow do you know so much , boss ? Next booking will be Tuesday morning only.
ReplyDeleteMy patients are my source of information. After I have satisfied their curiosity they have to satisfy mine! So depending on what they do for a living or as a hobby I quiz them and get my inputs. In the same way I know the election results much before the votes are polled....the patients from the villages tell me in which way the wind is blowing and that too in complete confidence.
DeleteWah dada, you know a lot.Knew only few things, like indirect long time taking flights and night flights but you have given a lot of information. Thanks
ReplyDelete