Tuesday 11 December 2018

BODY LANGUAGE – THE NON VERBAL COMMUNICATION



Do you remember how every time you tried to lie when you were a child your mother would somehow know the truth……that was her motherly instinct mostly but partly your own body language which would scream ‘lie’ even though you vouched to the contrary. Recently I read a wonderful book called The Body Language Advantage, written by a world-renowned communication and body language expert Lillian Glass, Ph.D.  After reading this book I realized how quickly and accurately one can analyze a person’s behavior and character and know more about that complete stranger across the room than his friends and family probably do—and, what is intriguing is  he’ll be none the wiser! And we can use our skills anywhere—from the interview room, to business meetings, to social events, to our own home.

Through more than 95 full-color photos and accessible instructions, Dr. Glass in her book shows how to expertly examine all aspects of body language, from facial expression and movement, to body posture and behavior, to voice tone and speech content, so that we can get the whole picture quickly and efficiently, and use it to react wisely with our own reactions and decisions. She also shows how to recognize the top ten toxic types of people—so that we can effectively deal with such individuals in real life. The author has has lectured on body language and deception to law enforcement agencies, including the FBI and appeared in several TV shows and writes a body language blog too.

Body language is the unspoken element of communication that we use to reveal our true feelings and emotions. Our gestures, facial expressions and posture all add up to make the complete picture. Understanding the body language can be a secret weapon to understanding and using nonverbal communication, speech patterns, and vocal tones to spot and head off problems in relationships, succeed professionally, recognize deception, and determine what people really mean.

When we are able to "read" these signs, we can use it to our advantage. For example, it can help us to understand the complete message of what someone is trying to say to us, and to enhance our awareness of people's reactions to what we say and do.

Self Improvement:
We can also use it to adjust our own body language so that we appear more positive, engaging and approachable. When we use positive body language, it can add strength to the verbal messages or ideas that we want to convey, and help us to avoid sending mixed or confusing signals.

The key to success in many areas of our lives is confidence. Confident people stand out at work, in social situations, and in group settings. In fact, studies have shown that those who appear more confident, are able to achieve a higher status than their less confident peers. Consequently, they wield more influence and tend to be more admired and listened to. They also have access to better resources.

Good First impression:
It is vital in any relationship – personal or professional to give a good first impression. This can be done by:
1.       Having an open posture. Be relaxed, but don't slouch! Sit or stand upright and place your hands by your sides. Avoid standing with your hands on your hips, as this will make you appear larger, which can communicate aggression or a desire to dominate.
2.       Using a firm handshake. But don't get carried away! You don't want it to become awkward or, worse, painful for the other person. If it does, you'll likely come across as rude or aggressive.
3.       Maintaining good eye contact. Try to hold the other person's gaze for a few seconds at a time. This will show her that you're sincere and engaged. But, avoid turning it into a staring match!
4.       Avoid touching your face. There's a common perception that people who touch their faces while answering questions are being dishonest. While this isn't always true, it's best to avoid fiddling with your hair or touching your mouth or nose, particularly if your aim is to come across as trustworthy.

Course correction is possible:
If you are not as confident as you would like to be some slight modifications to your body language can have a huge impact. All you need to do is learn to fake it until you make it with these few tricks.

1. Keep your chin and head up
Confident people are always looking up, never down at the table, the ground, or their feet. Dr. Glass feels that "you have to always pretend that there's a string holding the crown of your head up."

2. Eye contact
One of the ways to maintain confidence is to keep eye contact in social interactions. Maintaining eye contact shows that you are interested and comfortable. You should try keeping eye contact for about 60% of the time. Appear confident by maintaining eye contact in social interactions. If however direct eye contact feels too intimidating, just look at a spot close to the person's eyes.  

3. Stand up straight
Standing up straight will help you project confidence, authority, and poise. On the other hand, slouching makes you look unprofessional and disinterested. Roll both of your shoulders back and avoid looking tense by allowing your upper body muscles back to relax, maintaining firmness in your core. 

4. Lean forward 
If you are conversing with someone, leaning forward indicates interest and attention. Although it can be tempting to maintain distance if you are socially anxious, this conveys the message that you are disinterested or aloof. 

5. Plant your feet in an open, wide stance
Yes, people are looking at your feet and the correct stance can demonstrate confidence. Standing with your feet too close together can make you appear timid. Generally, aim for a stance that's in line with your hips and shoulders. You also want to keep your feet about a foot apart, pointing outward. "A confident person literally has two feet firmly planted on the ground," Glass says. "You're more balanced physically, and it shows more confidence than if your legs are crossed or together." It is also good to keep in mind the difference between an open and closed stance when talking to someone. Keeping your feet angled outwards and in the direction of the person that you are speaking too shows interest, trust, and receptiveness. Alternatively, a closed stance conveys disinterest. 

6. Gesture with your palms up
Gesturing with your palms up gives the illusion of honesty, and this will make you appear more confident. So aim for broad, smooth motions. This will show composure and poise. 

7. Don't fidget 
Fidgeting is a sign of anxiety and nervousness. To appear more confident, keep your fidgeting to a minimum and bear in mind that nervous movements draw attention away from what you are saying, making it hard for others to focus on your message. 

8. Keep your hands out of your pockets and always visible
Putting your hands in your pockets is one of the worst things you can do if you want to appear confident. Make sure your hands are always visible, never hiding. We hide our hands when we're nervous, so putting your hands in your pockets sends a message that you're uncomfortable or uncertain.

9. Uncross your arms
Crossing your arms has a negative effect; this makes you appear closed off and unreceptive. Open arms makes you warm and receptive, open to newer ideas and suggestions.

10. Cut out 'um' and 'like'
Confidence is measured in the way you speak, so it's important to be aware of your mannerisms and tone. According to Dr. Glass, "You want to speak while pressing down firmly on your abdominal muscles because you'll have a more confident, lower, more powerful voice. Cut out words such as 'um' and 'like,' and practice being more articulate." Don't run through your words, try to speak precisely and directly, and  don't be afraid to use inflection in your tone and show enthusiasm, because this shows confidence.

11. Be interested, not interesting
Focus on the people you are engaged with, as opposed to worrying about how others will perceive you. Listen to them very carefully – what is the message they are communicating? Do not focus on yourself and your self-consciousness.

12. Move slowly and take large steps.
Fast movements will make you appear more anxious. Notice your hand gestures, your walking stride - all of which can make a difference. Slowing down will make you feel more confident. As you slow down, begin to take longer strides as you walk. Confident people take larger steps and walk with authority. Doing so will make you feel less anxious. 

Public Speaking:
In public speaking what you speak is important but how you speak is even more important. So while speaking in public your body language becomes a vital cog in the communication wheel.

1.       Have a positive posture: Sit or stand upright, with your shoulders back and your arms unfolded and at your sides or in front of you. Don't be tempted to put your hands in your pockets, or to slouch, as this will make you look disinterested.
2.       Keep your head up. Your head should be upright and level. Leaning too far forward or backward can make you look aggressive or arrogant.
3.       Practice and perfect your posture. You'd practice your presentation beforehand, so why not practice your body language, too? Stand in a relaxed manner, with your weight evenly distributed. Keep one foot slightly in front of the other – this will help you to maintain your posture.
4.       Use open hand gestures. Spread your hands apart, in front of you, with your palms facing slightly toward your audience. This indicates a willingness to communicate and to share ideas. Keep your upper arms close to your body. Take care to avoid over expression, or people may pay more attention to your hands than to what you're saying.

5.       Are you losing their attention? If you notice that your audience's concentration is starting to slip, try to lean slightly forward while you speak. This suggests that you are taking them into your confidence and will help you to regain their attention.

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